Gift Card Terms & Conditions

Last modified: Oct 26 2016

INTRODUCTION

The following Snupped Gift Card Terms and Conditions describes the terms and conditions that apply to the stored value account of your Snupped Gift Card in physical or digital form. This agreement is divided into two parts. Part One describes the terms that apply generally to the Snupped Gift Card. Part Two contains important legal terms and conditions.

Please note that Snupped HQ Pte Ltd, the holder of the Snupped Gift Card stored value facility, does not require the approval of the Monetary Authority of Singapore. Consumers are advised to read the terms and conditions carefully.

Your use of your Snupped Gift Card is governed by the terms of this agreement. Please ensure that you have read and understood these terms before using your Snupped Gift Card.

Or to put it simply...

Use of your Snupped Gift Card constitutes your acceptance of the our Snupped Gift Card terms and conditions.

Part One: Snupped Gift Card General Terms

About Your Snupped Gift Card; Snupped Purchases Only

The Snupped Gift Card is issued to you by Snupped HQ Pte Ltd.

The monetary value on your Snupped Gift Card can be used as payment only for Snupped products in the official Snupped website (snupped.com). The Snupped Gift Card cannot be used towards the purchase of another Snupped Gift Card (digital and physical form). The Snupped Gift Card is to be treated like cash. It cannot be replaced if lost, stolen or destroyed.

We reserve the right not to accept any Snupped Gift Card or otherwise limit use of a Snupped Gift Card if we reasonably believe that the use is unauthorised, fraudulent or otherwise unlawful.

Or to put it simply...

Please treat your Snupped Gift Card like you would treat cash. We will not be responsible if it is lost, stolen, destroyed.

Your Snupped Gift Card can only be used to purchase Snupped products on our offical website (snupped.com). You can't use it to buy another gift card though. We also have the right to refuse any Snupped gift cards if we believe there is abuse of the gift card.

Fees and Expiry Date

Snupped does not charge any fees for the issuance, activation, or use of your Snupped Gift Card. Your Snupped Gift Card has no expiration date and can be used in connection with other forms of payment.

Or to put it simply...

Your Snupped Gift Card does not have an expiry date.

Receipts and Statements

Snupped does not send cardholders itemised transactions of a Snupped Gift Card. You may check the balance of your Snupped Gift Card on our website (snupped.com).

Or to put it simply...

You can check the balance of your gift card on our website (snupped.com).

Redemption

Any amount on your Snupped Gift Card is non-refundable and may not be exchanged for cash unless required by law.

Or to put it simply...

Snupped Gift Cards may not be refunded or exchanged for cash.

Balance Corrections and Complaints

We reserve the right to correct the balance of your Snupped Gift Card if we believe that a clerical, billing or accounting error has occurred. If you have questions regarding your transaction history or any correction, or if you dispute any transaction or correction that has been assessed against your Snupped Gift Card, please contact Snupped at hello@snupped.com and we will conduct an investigation and communicate the results to you and correct any error that we verify. We will have no liability for any billing error unless you provide us notice within sixty (60) days of the date of the transaction in question. You should monitor your transactions and account balances closely.

Or to put it simply...

If we believe that there is an error with your balance, we have full rights to correct the error. If you have any questions, please contact us at hello@snupped.com and we will conduct an investigation and let you know the outcome.

Liability for Unauthorised Transactions

Because your Snupped Gift Card is used like cash for purchases from Snupped, you are responsible for all transactions associated with your Snupped Gift Card, including unauthorised transactions.

Or to put it simply...

Our gift cards function like cash. Hence, you are responsible for all transactions associated with your gift card, even if they are unauthorised.

Part Two: Important Legal Terms

Changes To This Agreement

We may amend the terms of this agreement at any time for security, legal, regulatory or valid business reasons. We will post the terms to the modified agreement on our web site at snupped.com. Subject to the remainder of this clause, any change, addition or deletion will become effective at the time we post the revised agreement to our website or in our stores or as otherwise stated in our notice to you. Unless we state otherwise, the change, addition or deletion will apply to your future and existing Snupped Gift Cards. The amended terms will apply to you if (1) you do not notify us in writing to the contrary within twenty (20) days of the date of our notice (or such other reasonable period of time as specified in our notice to you), or (2) you use your Snupped Gift Card after such twenty (20) day notice period.

Or to put it simply...

We may change this agreement for many reasons any time and will post the modified agreement on our website (snupped.com). The new terms will apply to all future and existing gift cards. If you object to the new terms, you have to write in to us within 20 days of our modification (or otherwise specified) or they will apply to you.

Cancellation of This Agreement

We may suspend or terminate this agreement at any time by giving you reasonable prior notice. We need not, however, give you notice where we have serious grounds for considering that immediate termination is required (e.g. if we reasonably suspect fraudulent or unauthorised use of the Snupped Gift Card). If we terminate this agreement in circumstances where it is determined you are not in breach of this agreement, we will refund or issue store credits equal to the balance held in your Snupped Gift Card less any amounts that you owe us. In the event that this agreement is terminated, this Part Two will continue to apply as between us in respect of anything either of us did while this agreement was in force.

Or to put it simply...

We can terminate your gift card any time with prior notice. However, we may also terminate your gift card immediately without prior notice if we believe there is unauthorised or unlawful use of your gift card. If we determine you did not breach this agreement after termination, we will refund or issue store credits equal to the balance remaining in your gift card.

Governing Law

This agreement is governed by the laws of Singapore.

Disclaimers and Limits of Liability

Snupped does not represent or warrant that your Snupped Gift Card will always be accessible or accepted.

In the event that Snupped is held liable to you under this agreement, you will be entitled to recover from us your actual damages, up to the last balance held in your Snupped Gift Card in question.

Snupped will not be liable to you for:

  • any loss of income, business, goodwill or profits arising out of this agreement;
  • any unauthorised access to or alteration, theft or destruction of your Snupped Gift Card;
  • the consequences of any delay or mistake relating to the use of your Snupped Gift Card caused by any circumstances beyond our control;
  • any loss or damage which was not caused by our breach of this agreement or breach of our legal duty of care;
  • any loss or damage which was not a reasonably foreseeable result of either our breach of this agreement or breach of our legal duty of care. Loss or damage is "reasonably foreseeable" if, at the time we entered into this agreement, such loss was contemplated by you and by us; or
  • any loss or damage suffered by you as a result of you failing to take reasonable precautions against such loss or damage.

This agreement does not affect your statutory rights and must be read subject to those rights. If you require more information on your statutory rights you should contact a lawyer.

Or to put it simply...

We are only liable up to the last balance remaining in your Snupped Gift Card.

Assignment

We may transfer all or part of this agreement without such transfer being considered a change to the agreement, by giving notice to you. The company or other entity to whom we transfer this agreement will have the same rights and obligations as we did before the transfer and we will ensure that it agrees in writing to be bound by the terms and conditions of this agreement so that your rights under this agreement are not detrimentally affected and we will then be released from all liability.

Or to put it simply...

We may transfer this agreement or part of it to another company. They will have the same rights and obligations as we did, and we will ensure your rights under this agreement are not affected.

Entire Agreement; Construction

All correspondence entered into under this agreement will be in the English language. This agreement is the complete and exclusive statement of agreement between you and Snupped HQ Pte Ltd and supersedes all prior proposals and all other agreements in respect of the subject matter of this agreement. If any provision of this agreement is illegal or unenforceable, that provision will be deleted from this agreement, and the remaining terms will not be affected. Headings are for convenience of reference only and will in no way affect interpretation of this agreement.

Or to put it simply...

This gift card terms and conditions is the most complete and exclusive, and supersedes all previous gift card terms and conditions.

Inquiries or Questions

If you have any questions regarding this Snupped Gift Card Terms and Conditions, or your Snupped Gift Card, please email Snupped at hello@snupped.com.