FAQ: Mask For A Cause

How Will You Donate Your Supplies

Masks will be dropped off by volunteers directly to those who need them. Donation pictures will be taken and tagged under #maskup on instagram.

**Update: 6/4/2020

If we're overwhelmed, we may consider donating supplies to community outreach centers for distribution. This will be updated


Are Your Supplies Ready Stock

Shipments come in twice a week. Delays may happen during this period, please be patient with us


Where Are Your Products Made

Our products are made in Indonesia & China. We are only using factories that have worked with us in the past. Supply chain is handled by Merchfoundry. To our best efforts, we have checked that the masks being imported are CE certified. Our families, friends and ourselves are using our own products. 


Shipping Method

All products will be handled by local courier services.

 


International Shipping

We ship internationally. However, shipping rates are spiked during this period due to the lack of shipments. It is best to consolidate your orders.


Corporate Orders

Please head to mf.asia


Average Delivery Times

Once you place your order and payment is confirmed, you should expect your order to be ready and sent out in around 8 working days. After your order is shipped out, you can expect to receive your items:

  • Singapore: 5-8 business days
  • Australia/Canada: 12-18 business days (DHL)
  • US/International: 5-12 business days (DHL)

If you use have placed an order under expedited shipping, please refer to the shipping times provided to you during checkout.

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